Last updated on 3rd March 2016
Our contact details are:
Discount Directory Publications Privacy Officer, Level 2, 5 George Street North Strathfield NSW 2137 Phone: (02) 9734 4818; or email: firstname.lastname@example.org
Welcome to DiscountDirectory.com.au, owned and operated by Discount Directory Publications Pty Ltd (herein after referred to as “Discount Directory Publications (Discount Directory),” “company,” “us,” “we,” and/or “our”).
This policy will explain how we use and protect your personal data and any other information gathered with the service. If you are unsure about our privacy rules or this policy, please contact us at email@example.com
Information We May Collect
When you sign up for an account, we will ask you for information. This information may include but is not limited to:
• Your name
• Your company name
• Your company or home address
• Your telephone number
• Your SMS address
• Your SMS list details
• Your existing customer database whether in print or soft copy
• Additional data information as needed to customize your CRM portal
Our website offers a publicly accessible blog and a member community forum. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Our community forum provides the ability to create a personal profile which gives you the option to submit additional personal and demographic information about yourself, such as age and personal interests. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Also available through our program, you can choose to use our referral features including autoresponders to assist you in growing your database. Any data gathered through the use of the auto code allocated to your business will remain your property at all times. Similarily in accordance with industry requirements any member of your database can opt out of your SMS database by responding with an opt out code. These numbers will be automatically removed from your SMS database.
What We Do with Your Information
We may use your personal information to:
• Fulfill your registration/order/purchase
• Send you an order confirmation
• Send you requested product or service information
• Respond to customer service requests
• Administer your account
• Send you a newsletter
• Send you marketing communications
• Respond to your questions and concerns
• Facilitate your communication with other users
• List you in our member directory made available only to other members
Using Our SMS Service
You can import contacts from various CRM systems and other SMS account address books to populate your SMS recipient lists. We collect the username and password for the account you wish to import your contacts from and will only use it for that purpose.
When sending SMSs via our service, we maintain strict privacy for all your data. Hence, if you upload or create an SMS list and store it online, and decide to purge or delete those SMS addresses, we do not keep them on our servers. They are gone forever, so please take note to export your data before you delete it if you may need to use it in the future.
While we may review your list when you upload it, just to make sure it’s opt-in, we do not monitor or review the content beyond that first stage.
Also, when you create or upload an SMS list and store it with our service, we do not sell, rent or give away the data on your list. That data is yours and yours alone, we merely store it for you when you use our
Regarding 3rd Party Data Processes through Our SMS Service
Discount Directory Publications (Discount Directory) collects information under the direction of our customers, and has no direct relationship with the individuals whose personal data it processes as part of providing the Service.
An individual who seeks access, who seeks to correct, amend, delete inaccurate data or withdraw consent to further contact should direct his/her query to the Discount Directory Publications (Discount Directory) customer they interact with directly (the data controller). If a Discount Directory Publications (Discount Directory) customer requests that we remove personally identifiable information on their behalf, we will respond to their request within 30 days.
Discount Directory Publications (Discount Directory) will retain personal data we process on behalf of our customers for as long as needed to provide services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When and How We Share Your Information
Discount Directory Publications (Discount Directory) does not sell or market your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
Discount Directory Publications (Discount Directory) will only disclose your data, the content of your private communications, or the contact information of your recipients if required to do so by law, or as otherwise stated in this Statement, or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Discount Directory Publications (Discount Directory); (2) protect and defend the rights or property of Discount Directory Publications (Discount Directory) and others, including among other things to enforce our Terms of Service; (3) act under exigent circumstances to protect the personal safety of its members or the public; (4) to correct technical problems and malfunctions in how we provide our service to you and to technically process your information; (5) to take precautions against liability; (6) to respond to claims that information you have submitted to Discount Directory Publications (Discount Directory) has violated the rights or interests of a third party; or (7) as permitted by law or to provide information to law enforcement agencies.
Also, certain technical processing of SMS messages and their content that are required for: (1) sending and receiving messages; (2) conforming to connecting networks’ technical requirements; (3) conforming to the limitations of the Service; or (4) other similar technical connecting requirements. It is possible that as we continue to develop our business, Discount Directory Publications (Discount Directory) may be acquired. In such a transaction, your information may be transferred to the acquiring entity.
Should this happen, you will be notified via SMS and email and a prominent notice on our Web site for 30 days prior to a change of ownership or control of your personal information. If as a result of the business transition your personally identifiable information will be used in a manner materially different from that stated at the time of collection, you will be given choice consistent with our notification of changes section.
Using sign-in services such as Facebook Connect, Twitter, Google and others, you may leave comments on our blog, reviews in our Marketplace, and Discount Directory Publications (Discount Directory) customers can integrate social media features into SMS campaigns. These services will authenticate your identity and may give you the option to post information about your activities on this Web site to your profile page to share with others within your social network.
User Access and Preferences
If your personal information changes, or if you no longer desire our service, you may correct, update, amend or delete/remove certain information by making the change in your user account settings portal, by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone via your consultant or Business Development Manager.
We will retain your information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to subscribe to our newsletter, we will use your name and SMS details to send the newsletter to you. We may also send our customers promotional SMSs occasionally. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing SMSs by following the unsubscribe instructions included in these SMSs, accessing the SMS preferences in your account settings page or you can contact us directly.
The security of personal information is important to us. When you enter sensitive information (such as customer data) on our site, we encrypt the transmission of that information using secure socket layer technology (SSL). Our Service platform is also encrypted to protect the integrity of our customers’ information.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us directly.
Links to Other Websites
Discount Directory Publications (Discount Directory) SMS’s web site, or messages created with Discount Directory Publications (Discount Directory), may contain links to other Websites such as your website, your facebook page or other links you provide to us to include in the content of your text messages, Discount Directory Publications (Discount Directory) is not responsible for the privacy practices or the content of such Websites.
Discount Directory Publications (Discount Directory) Policy Changes
As with any business, we reserve the right to make changes to our privacy statement, polices and practices. Should this happen, we will notify you at least 30 days before those changes take place by SMS and email (sent to the number and email address specified in your account) or by means of a notice on this Site prior to the change. If these new policies and practices reflect something different than what we’re already doing, we’ll give you the choice, at least 30 days in advance of those changes, to either continue with us or cancel your service and go elsewhere.
Discount Directory Publications (Discount Directory) Level 2, 5 George St.
North Strathfield NSW 2137